“Continuous learning is what separates signal from noise. If you start soon enough, you can pick up trends versus distractions.”

“Data and technology can bring us closer to the patient than ever before. That’s something we need to now work out how to do.”

“You should go to bed, wake up in the morning, and if there’s a signal, your tool should tell you. You shouldn’t have to go hunt for it.”

"If you're [basing decisions] on gut or intuition, we know that that's biased and heuristic. So how do we get better at that? [We need] a new operating model."

“Launch can be a great microcosm to enact change.”

“We have biases, and we want to protect our roles, our territory, our silos, our kingdoms within corporations. Technology’s job is to break that loose — and really stitch everything together to drive the most effective and efficient organization possible.”